Policies


Shipping and Returns

Orders are processed Monday through Friday (excluding the weekend.) If an order is placed on Saturday or Sunday, it will be processed the following Monday. Please allow 48-72 hours for us to process your order. 

Très Chic Lashes is not responsible for delivery delays due to weather, mishandling by the carrier, undeliverable addresses, or incorrect contact information for all shipping options. Très Chic Lashes is not liable for any stolen, lost or damaged packages; and any return packages due to incomplete addresses, undeliverable addresses or return to sender. 

Once you have received your items, you may send them back for a refund as long as they are unopened and unused. Très Chic Lashes have the right to refuse any return items that has been used or opened. Refunds need to be addressed within 30 days from receipt. Customers are responsible for the return shipping fee, and is not refundable. 

 

Order Cancellation & Changes

All orders are finalized once the order is placed and products are not able to be edited or changed. Oder cancellation requests will be considered, but not guaranteed. Orders cannot be cancelled once they have been dispatched.